Job Title: Cafe Manager
Company: Stovetop Roasters
Location: Grand Rapids, MI (944 Fulton St E)
Job Type: Full-Time

About Stovetop Roasters:
Stovetop Roasters has been a cornerstone of West Michigan’s specialty coffee scene since 2015. With locations in Grand Rapids and Holland, our mission is to provide high-quality coffee & hospitable service,  while empowering our team to grow and thrive together. We are looking for an enthusiastic and skilled Cafe Manager to lead our vibrant, community-focused cafe in Grand Rapids.

Position Overview:
As the Cafe Manager at Stovetop Roasters, you will be responsible for overseeing daily operations, managing a talented team of baristas, and ensuring the delivery of exceptional coffee experiences. The ideal candidate will have a passion for leadership, customer service, and high-quality coffee, with a drive to foster team development and operational excellence. If you are motivated by creating a positive, fast-paced work environment and building lasting relationships within the community, this is the perfect opportunity for you.

Key Responsibilities:

• Oversee day-to-day cafe operations, ensuring smooth workflow and high-quality service.

• Manage product inventory and ensure timely ordering to maintain stock levels.

• Handle payroll tracking, scheduling, and time-off management for the team.

• Foster a positive, motivating work environment for cafe staff.

• Maintain effective communication between roastery and cafe teams.

• Update and manage menus, including food, drink, and coffee pricing sheets.

• Ensure adherence to Stovetop Roasters’ best practices and quality standards, including training new staff and regularly maintaining equipment.

• Maintain health code compliance and provide corrective action when necessary.

• Monitor and guide barista performance, offering feedback and coaching.

• Identify opportunities for team growth and operational improvements.

Desired Skills & Experience:

• Required:

• Proven experience in cafe management or leadership roles.

• Extensive barista experience and a deep knowledge of coffee and brewing techniques.

• Familiarity with Slack, Google Drive, and modern barista tools and equipment.

• Knows their way around Google Docs and Google Sheets

• Strong communication and organizational skills, with a focus on systems management.

• Ability to assess and improve coffee quality, with a keen palate for coffee nuances.

• A track record of identifying growth opportunities and implementing effective solutions.

• ServSafe Manager certified. If you aren’t certified, you will need to be trained and certified immediately upon hire.

• Preferred (not required):

• Background in wholesale coffee roasting or similar industry experience.

• Proficiency with Square POS systems.

• Experience in social media management and merchandising.

• Understanding of the West Michigan coffee culture and local community needs.

• A strong desire to continue learning and perfecting the art of coffee in a business setting.

About You:
You are someone who thrives in a collaborative environment and is passionate about providing exceptional customer service. With a strong sense of community, you are eager to contribute to a growing business and bring fresh ideas to the table. You are motivated, dependable, and ready to step into a leadership role where you can make a tangible impact on both the team and the customer experience. Your love for coffee and people drives your desire to create a warm and welcoming environment for all.

How to Apply:
To apply for the Cafe Manager position at Stovetop Roasters, please submit your resume and a brief cover letter detailing your passion for coffee and relevant experience to lydia@stovetoproasters.com. We appreciate all applications, but only selected candidates will be contacted for an interview.

Equal Opportunity Employer:
Stovetop Roasters is committed to fostering a diverse and inclusive workplace. We encourage applicants of all races, colors, religions, identities, national origins, ages, and abilities to apply.